.page-faq {
  --faq-violet: #7C7CE0;
  --faq-wine: #C4507A;
  --faq-accent: var(--cyan);
  position: relative;
  color: var(--text);
  padding-bottom: 0;
}

/* ---------- 面包屑 ---------- */

.page-faq .faq-crumbs {
  padding-top: 24px;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding-top: 26px;
  padding-bottom: 4px;
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: -48px -60px auto -60px;
  height: 330px;
  background-image:
    linear-gradient(to right, rgba(130, 150, 172, .11) 1px, transparent 1px),
    linear-gradient(to bottom, rgba(130, 150, 172, .11) 1px, transparent 1px);
  background-size: 44px 44px;
  -webkit-mask-image: radial-gradient(92% 100% at 14% 0%, #000 0%, transparent 72%);
  mask-image: radial-gradient(92% 100% at 14% 0%, #000 0%, transparent 72%);
  pointer-events: none;
  z-index: 0;
}

.page-faq .faq-hero > * {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
  align-items: end;
}

.page-faq .faq-hero__title {
  margin: 10px 0 0;
  font-size: clamp(27px, 5.4vw, 44px);
  line-height: 1.24;
  letter-spacing: -.02em;
  max-width: 17em;
}

.page-faq .faq-hero__title::after {
  content: "";
  display: block;
  width: 64px;
  height: 4px;
  margin-top: 18px;
  background: var(--coral);
}

.page-faq .faq-hero__lead {
  margin: 18px 0 0;
  max-width: 62ch;
  font-size: 16.5px;
  line-height: 1.78;
  color: var(--text);
}

.page-faq .faq-hero__slip {
  position: relative;
  background: var(--panel);
  border: 1px solid var(--line-2);
  box-shadow: 6px 6px 0 rgba(0, 0, 0, .3);
  padding: 16px 16px 14px;
}

.page-faq .faq-hero__slip::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 3px;
  background: linear-gradient(90deg, var(--cyan), var(--coral));
}

.page-faq .faq-hero__stats {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-faq .faq-hero__stats li {
  display: flex;
  align-items: baseline;
  gap: 9px;
  padding: 9px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero__stats li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-hero__stats .ly-mono {
  font-size: 25px;
  line-height: 1;
  color: var(--cyan);
  flex: none;
}

.page-faq .faq-hero__stats em {
  font-style: normal;
  font-size: 13px;
  line-height: 1.5;
  color: var(--muted);
}

/* ---------- 主体两栏 ---------- */

.page-faq .faq-body {
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
  padding-top: 36px;
  padding-bottom: 44px;
}

.page-faq .faq-main {
  min-width: 0;
}

/* ---------- 左侧分类索引 ---------- */

.page-faq .faq-rail {
  min-width: 0;
  align-self: start;
}

.page-faq .faq-rail__title {
  margin: 0 0 12px;
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-rail__list {
  list-style: none;
  margin: 0;
  padding: 0 0 8px;
  display: flex;
  gap: 6px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
}

.page-faq .faq-rail__list li {
  flex: none;
}

.page-faq .faq-rail__item {
  display: flex;
  align-items: baseline;
  gap: 9px;
  white-space: nowrap;
  padding: 9px 12px;
  font-size: 14px;
  line-height: 1.5;
  color: var(--muted);
  text-decoration: none;
  border: 1px solid var(--line);
  border-left: 2px solid var(--line-2);
  background: rgba(16, 42, 68, .55);
  transition: color .18s var(--ease), border-color .18s var(--ease), background-color .18s var(--ease);
}

.page-faq .faq-rail__item:hover,
.page-faq .faq-rail__item:focus-visible {
  color: var(--text);
  border-left-color: var(--cyan);
  background: rgba(43, 227, 210, .1);
}

.page-faq .faq-rail__num {
  flex: none;
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--cyan);
}

.page-faq .faq-rail__note {
  margin: 12px 0 0;
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--muted);
  max-width: 30ch;
}

/* ---------- 问组 ---------- */

.page-faq .faq-group {
  scroll-margin-top: 100px;
  margin-bottom: 44px;
  padding-left: 0;
  transition: background-color .2s var(--ease);
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group__head {
  position: relative;
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 0 0 11px 14px;
  border-bottom: 1px solid var(--line-2);
  margin-bottom: 18px;
}

.page-faq .faq-group__head::before {
  content: "";
  position: absolute;
  left: 0;
  top: 3px;
  bottom: 12px;
  width: 3px;
  background: var(--faq-accent);
}

.page-faq .faq-group__num {
  flex: none;
  font-size: 13px;
  color: var(--faq-accent);
}

.page-faq .faq-group__title {
  margin: 0;
  font-family: var(--serif);
  font-weight: 700;
  font-size: 22px;
  line-height: 1.35;
  letter-spacing: -.01em;
  color: var(--text);
}

.page-faq .faq-group:target .faq-group__title {
  color: var(--faq-accent);
}

.page-faq .faq-group--cyan { --faq-accent: var(--cyan); }
.page-faq .faq-group--teal { --faq-accent: var(--cold-2); }
.page-faq .faq-group--violet { --faq-accent: var(--faq-violet); }
.page-faq .faq-group--wine { --faq-accent: var(--faq-wine); }
.page-faq .faq-group--contact { --faq-accent: var(--coral); }

/* ---------- 配图 ---------- */

.page-faq .faq-figures {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  margin: 0 0 20px;
}

.page-faq .faq-figure {
  margin: 0;
  padding: 8px;
  background: var(--panel-2);
  border: 1px solid var(--line);
  box-shadow: 4px 4px 0 rgba(0, 0, 0, .24);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  border: 1px solid var(--line);
}

.page-faq .faq-figure figcaption {
  margin-top: 10px;
  font-size: 13px;
  line-height: 1.68;
  color: var(--muted);
}

/* ---------- 折叠问答 ---------- */

.page-faq .faq-q {
  background: var(--panel);
  border: 1px solid var(--line);
  box-shadow: 3px 3px 0 rgba(0, 0, 0, .22);
  margin-bottom: 9px;
  transition: border-color .2s var(--ease), box-shadow .2s var(--ease), transform .2s var(--ease);
}

@media (hover: hover) {
  .page-faq .faq-q:hover {
    border-color: var(--line-cyan);
    transform: translateY(-2px);
    box-shadow: 5px 6px 0 rgba(0, 0, 0, .28);
  }
}

.page-faq .faq-q[open] {
  border-color: var(--cyan);
}

.page-faq .faq-q__summary {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.58;
  color: var(--text);
}

.page-faq .faq-q__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q__summary::marker {
  content: "";
}

.page-faq .faq-q__q {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-q__mark {
  flex: none;
  position: relative;
  width: 17px;
  height: 17px;
  margin-top: 3px;
}

.page-faq .faq-q__mark::before,
.page-faq .faq-q__mark::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 50%;
  height: 1.5px;
  background: var(--cyan);
  transform: translateY(-50%);
  transition: transform .2s var(--ease), opacity .2s var(--ease);
}

.page-faq .faq-q__mark::after {
  transform: translateY(-50%) rotate(90deg);
}

.page-faq .faq-q[open] .faq-q__mark::after {
  transform: translateY(-50%) rotate(0deg);
  opacity: 0;
}

.page-faq .faq-q__body {
  margin: 0 16px;
  padding: 14px 0 18px;
  border-top: 1px solid var(--line);
  font-size: 15px;
  line-height: 1.8;
  color: var(--text);
}

.page-faq .faq-q__body > p {
  margin: 0 0 10px;
}

.page-faq .faq-q__body > p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-q__body > p.faq-q__verdict {
  position: relative;
  padding-left: 13px;
  margin-bottom: 12px;
  font-weight: 700;
  color: #FFFFFF;
}

.page-faq .faq-q__verdict::before {
  content: "";
  position: absolute;
  left: 0;
  top: .42em;
  bottom: .42em;
  width: 3px;
  background: var(--cyan);
}

/* ---------- 纠错三步 ---------- */

.page-faq .faq-fixsteps {
  margin-top: 20px;
  padding: 18px;
  background: var(--panel-2);
  border: 1px solid var(--line-2);
  box-shadow: 4px 4px 0 rgba(0, 0, 0, .24);
}

.page-faq .faq-fixsteps__title {
  margin: 0 0 14px;
  font-family: var(--sans);
  font-size: 15px;
  font-weight: 700;
  letter-spacing: .01em;
  color: var(--text);
}

.page-faq .faq-fixsteps__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

.page-faq .faq-fixsteps__item {
  display: flex;
  flex-direction: column;
  gap: 5px;
  padding: 12px 13px;
  background: rgba(8, 25, 43, .6);
  border: 1px solid var(--line);
  transition: border-color .18s var(--ease), background-color .18s var(--ease);
}

.page-faq .faq-fixsteps__item:hover {
  border-color: var(--line-cyan);
  background: rgba(43, 227, 210, .08);
}

.page-faq .faq-fixsteps__num {
  font-size: 12px;
  color: var(--coral);
  letter-spacing: .06em;
}

.page-faq .faq-fixsteps__item strong {
  font-size: 14.5px;
  font-weight: 700;
  color: var(--text);
}

.page-faq .faq-fixsteps__item > span:last-child {
  font-size: 13px;
  line-height: 1.7;
  color: var(--muted);
}

/* ---------- 联系客服 ---------- */

.page-faq .faq-contact {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-bottom: 18px;
}

.page-faq .faq-contact__card {
  padding: 15px 16px;
  background: rgba(94, 28, 52, .28);
  border: 1px solid rgba(196, 80, 122, .38);
  border-left: 3px solid var(--faq-wine);
}

.page-faq .faq-contact__label {
  margin: 0 0 7px;
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-contact__value {
  margin: 0 0 8px;
  font-size: 15.5px;
  line-height: 1.6;
  color: var(--text);
  word-break: break-word;
}

.page-faq .faq-contact__value.ly-mono {
  letter-spacing: .02em;
  color: var(--cold-1);
}

.page-faq .faq-contact__hint {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .faq-need {
  border: 1px solid var(--line);
  background: var(--panel);
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-need table {
  width: 100%;
  min-width: 560px;
  border-collapse: collapse;
  font-size: 14px;
}

.page-faq .faq-need caption {
  caption-side: top;
  text-align: left;
  padding: 13px 15px 11px;
  font-size: 13.5px;
  color: var(--muted);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-need th,
.page-faq .faq-need td {
  text-align: left;
  padding: 11px 15px;
  border-bottom: 1px solid var(--line);
  vertical-align: top;
  line-height: 1.7;
}

.page-faq .faq-need thead th {
  background: rgba(242, 239, 231, .94);
  color: #08192B;
  font-family: var(--mono);
  font-size: 12.5px;
  letter-spacing: .04em;
  white-space: nowrap;
}

.page-faq .faq-need tbody td:first-child {
  font-weight: 700;
  color: var(--cold-1);
  white-space: nowrap;
}

.page-faq .faq-need tbody td:nth-child(2) {
  color: var(--muted);
  white-space: nowrap;
}

.page-faq .faq-need tbody tr:last-child td {
  border-bottom: 0;
}

.page-faq .faq-need tbody tr:hover td {
  background: rgba(43, 227, 210, .06);
}

/* ---------- 底部客服时间条 ---------- */

.page-faq .faq-dock {
  position: sticky;
  bottom: 0;
  z-index: 8;
  margin-top: 6px;
  padding: 11px 0;
  background: rgba(8, 25, 43, .95);
  border-top: 1px solid var(--line-cyan);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
}

.page-faq .faq-dock__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 10px 16px;
}

.page-faq .faq-dock__text {
  display: flex;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 4px 12px;
  margin: 0;
}

.page-faq .faq-dock__label {
  font-size: 12px;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-dock__hours {
  font-size: 15px;
  letter-spacing: .02em;
  color: var(--cyan);
}

/* ---------- 响应式 ---------- */

@media (min-width: 720px) {
  .page-faq .faq-figures {
    grid-template-columns: 1fr 1fr;
  }

  .page-faq .faq-fixsteps__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-contact {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 940px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1fr) 274px;
    gap: 34px;
  }

  .page-faq .faq-hero__slip {
    margin-bottom: 6px;
  }
}

@media (min-width: 1020px) {
  .page-faq .faq-body {
    grid-template-columns: var(--rail) minmax(0, 1fr);
    gap: 44px;
    padding-top: 46px;
    padding-bottom: 56px;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 96px;
  }

  .page-faq .faq-rail__list {
    flex-direction: column;
    gap: 0;
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .faq-rail__list li {
    flex: 1 1 auto;
  }

  .page-faq .faq-rail__item {
    white-space: normal;
    padding: 10px 10px;
    border: 0;
    border-left: 2px solid var(--line-2);
    background: transparent;
  }

  .page-faq .faq-rail__item:hover,
  .page-faq .faq-rail__item:focus-visible {
    background: rgba(43, 227, 210, .08);
  }

  .page-faq .faq-contact {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-group__title {
    font-size: 24px;
  }
}

@media (min-width: 1180px) {
  .page-faq .faq-q__summary {
    padding: 17px 20px;
    font-size: 16px;
  }

  .page-faq .faq-q__body {
    margin: 0 20px;
    padding: 16px 0 20px;
    font-size: 15.5px;
  }
}

@media (max-width: 480px) {
  .page-faq .faq-hero__title {
    font-size: 25px;
  }

  .page-faq .faq-group__title {
    font-size: 19px;
  }

  .page-faq .faq-q__summary {
    padding: 13px 13px;
    font-size: 15px;
  }

  .page-faq .faq-q__body {
    margin: 0 13px;
  }

  .page-faq .faq-dock__inner {
    justify-content: flex-start;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-q,
  .page-faq .faq-q__mark::before,
  .page-faq .faq-q__mark::after,
  .page-faq .faq-rail__item,
  .page-faq .faq-fixsteps__item,
  .page-faq .faq-group {
    transition-duration: .001ms;
  }

  .page-faq .faq-q:hover {
    transform: none;
  }
}